BOD

Roskilde Team Leader 2017

 

As a Volt Team Leader you’ll be part of a team of spirited young, bright-minded festival-lovers with one common goal: To keep people powered and connected.

Our mission is to empower people to connect with the ones they care about by providing access to power whenever and wherever it is needed. We want everyone to enjoy the freedom of never running out of power nor leaving their phone behind when charging.

 

Supervising, guiding and motivating

As a Volt Team Leader you lead the way to ensure we’re delivering outstanding customer service at festivals and events. Happiness is contagious, so we want you to ensure the volunteer sales staff, and our customers, stay happy. You’ll delegate their workload, and you monitor the sales and operations to make sure it’s done correctly.

Working on festivals usually means a mass of bubbly happy people, unique memorable moments with friends, music everywhere, vulnerability, excitement, extreme emotions and extreme weather (good or bad). That is why we love festivals, and we’re sure you do too.

 

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Your responsibilities as Team Leader

  • Coaching, motivating and managing volunteer sales staff

  • Improving sales of our charging service onsite

  • Daily operations in your Volt stall, including safety procedures

  • Simple accounting, balancing cashiers, stock control

  • Reporting customer feedback and sales data to the managerial team.

The perks

  • You get to attend the amazing Roskilde Festival

  • You are most likely going to make a bunch of new friends

  • You’ll get invaluable learnings in event operations and people management

  • We’re giving you a fixed salary + food allowances all 9 days to pay for all the delicious festival food

The challenges

  • The volunteers won’t always be feeling happy and motivated, so it’s your job to think of ways to inspire them before it starts affecting customer service. Sounds easier than it is

  • Festival-goers can unfortunately go from happy Volt-fans to drunken grumble heads. Get ready to have your patience and communication skills tested to the limit

  • Concerts, little sleep, exposure to sun or rain, party people. Festival life is extreme, and you’ll have to cope with it, self-manage and accurately employ your energy.

Practicalities

  • Daily workload: 6-7 hours supervising and performing sales for Volt.

  • Roskilde Festival starts on the 24th of June and ends the 2nd of July. It is a 9 day long festival. You’ll work 7 days and it is most likely that you’ll have one day off either in the beginning or end, the other will be during the festival, so you have time to recharge your own batteries.
  • You’ll of course be accredited to the festival and we camp in the crew campsites

  • Before the festival you need to participate in 1 training day in Copenhagen. We will also plan social events for you to get to know the other team leaders.

Wages

  • DKK 2000 plus holiday provision + a total of DKK 1800 in food allowances (tax free).

 


Apply now

Sound like the job for you?

Fill out the application form here.



For more information

Cecilia Høholt Nielsen

HR Manager

cecilia.nielsen@getvolt.dk

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