Locker

Your locker is available from 2:00 PM until 1:00 AM the following day and is located at the entrance selected during booking.

You can access your locker as often as you like throughout your booking period at no additional cost. Please remember to empty your locker and collect your belongings by 1:00 AM.

What can I store in my locker?
You can store valuables, a bag, extra clothing, and other personal items that fit inside the locker.

Is my locker secure?
Yes. Each locker has a personal access code, and the locker area is monitored regularly to ensure your belongings are safe.

Can I access my locker multiple times during the day?
Yes. You can access your locker as often as you like during the rental period and opening hours, at no extra cost.

What happens if I forget my access code?
Your locker number and access code will be sent to you by email and SMS shortly before the event opens.

Please note: If you haven’t received your SMS, please check your email (including your spam folder). If you experience any issues with your locker, our phone support is available from 3:00 PM–10:30 PM.

What happens if I forget something in my locker?
Any belongings left in your locker after the event has ended will be handed over to Sparta. They can then be collected from Sparta Customer Service, Øster Allé 56, Monday to Friday between 12:00 PM and 3:00 PM.

Can I charge my phone inside the locker?
No, the lockers do not have power outlets.

Are the lockers protected from the weather?
Yes. All lockers are located under cover, ensuring your belongings stay dry throughout the event.

Do I need to empty the locker when I’m done?
Yes. Please leave the locker empty, closed, and locked at the end of your rental period. This ensures your booking is properly completed and that the locker is ready for the next guest.

Lockers are provided and operated by Volt, with phone support available from 3:00 PM–10:30 PM during the event.

For questions outside these hours, please contact support@getvolt.dk.

Dimensions: Approx. H 30 x W 30 x D 50 cm
Power: No power outlet inside the locker

No liability for items left inside
Volt is not responsible for items left inside the locker. Please remember to take your belongings with you when leaving the locker.

Locker number and access code
Your locker number and personal access code will be sent by email and SMS shortly before your rental period starts.

Lost or forgotten access code
If you forget your access code, on-site support from Volt can assist you during the festival.

Monitoring
Lockers are monitored daily.

Locker condition at the end of rental
At the end of your rental period, please leave the locker empty, closed, and locked. Failure to do so may result in additional handling or restricted access to future bookings.

Use at your own risk
Use of the locker is at your own risk. Neither Volt nor the event is responsible for any injuries or damages caused by misuse of the locker.

Early departure / unused rental
No refunds are available for lockers not used during the rental period.

Responsibility for improper use
Volt reserves the right to deny access or terminate rental if the locker is misused.